F FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PENGGUNAAN SISTEM INFORMASI ADMINISTRASI KEPENDUDUKAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PURWOREJO

Articles Vol. 19 No. 2 (2024)
DOI 10.51277/keb.v19i2.215

This research aims to test and analyze the influence of employee satisfaction factors at the population and civil registration services on the use of the population administration information system in Purworejo Regency. This type of research is quantitative research using primary data by distributing questionnaires. The sample used was 40 employee respondents who used the population administration information system. The data obtained was processed using SPSS version 22. Data analysis techniques used validity and reliability tests. multiple linear regression test, T test, and F test. The results of this research show that 1) system quality (X1) partially has a significant effect on employee satisfaction with a t test result of 3.481. 2) information quality (X2) partially has a significant effect on employee satisfaction with a t test result of 3.923. 3) service quality (X3) partially has a significant effect on employee satisfaction with a t test result of 3.775. 4) partial use of (X4) has no significant effect on employee satisfaction with a t test result of -1.043. 5) net benefits (X5) partially have no significant effect on employee satisfaction with a t test result of -1.608. For the f test, the significance value for the influence of system quality (X1), information quality (X2), service quality (X3), usage (X4), and net benefits (X₅), simultaneously on Y is 0.000 < 0.05 and the f value count 7,720 > f table 2,650, so it can be concluded that there is an influence of system quality (X1), information quality (X2), service quality (X3), usage (X4), and net benefits (X₅), simultaneously on employee satisfaction Y

##submission.howToCite.none##

0 Abstract Views
0 PDF Downloads
— XML Downloads
  1. Layongan, C., Nangoi, G. N., & Kalalo, M. K. (2022). Pengaruh Kualitas Sistem dan Kualitas
  2. Informasi Software SAP terhadap Kepuasan Pengguna pada PT PLN (Persero) Unit
  3. Pelaksana Pelayanan Pelanggan (UP3) Kotamobagu. Jurnal LPPM Bidang EkoSosBudKum
  4. (Ekonomi, Sosial, Budaya, Dan Hukum), 5(2), 309–322.
  5. Muharsyah, Ahmad , Ekawati, Kharlina, R. (2022). Analisis Pengaruh Kualitas Informasi,
  6. Kualitas Sistem dan Kualitas Layanan Terhadap Kepuasan Pengguna Pada Aplikasi
  7. Tokopedia Dengan Model Delone And Mclean Di Kota Palembang. JuSiTik : Jurnal Sistem
  8. Dan Teknologi Informasi Komunikasi, 4(2), 20–27.
  9. https://doi.org/10.32524/jusitik.v4i2.505
  10. Nurjaman, A. S., & Yasin, V. (2020). KONSEP DESAIN APLIKASI SISTEM MANAJEMEN
  11. KEPEGAWAIAN BERBASIS WEB PADA PT. BINTANG KOMUNIKASI UTAMA
  12. (Application design concept of web-based staffing management system at PT Bintang
  13. Komunikasi Utama). Journal of Information System, Informatics and Computing, 4(2), 143.
  14. https://doi.org/10.52362/jisicom.v4i2.363
  15. Pangestu, L. A., Suryawan, S. H., & Latipah, A. J. (2023). Penerapan Algoritma Genetika Dalam
  16. Penjadwalan Mata Pelajaran. Jurnal Informatika, 10(2), 194–205. https://doi.org/10.31294/inf.v10i2.16701
  17. Ripa’i, A. (2018). Penerapan Sistem Informasi Administrasi Kependudukan Berbasis Teknologi
  18. Informasi Menuju Single Identity Number di Dinas Kependudukan dan Pencatatan Sipil
  19. Kabupaten Sumedang Provinsi Jawa Barat. Jurnal Dukcapil, 6(1), 67–85.
  20. Sistem, P., Manajemen, I., Kinerja, T., Di, K., & Sariani, D. (2014). Pengaruh Sistem Informasi
  21. Manajemen Terhadap Kinerja Karyawan Di PT. Ecogreen Oleochemicals Batam Desi
  22. Sariani Program Studi Sistem Informasi, Universitas Putera Batam. 2(1), 21–49.
  23. Studi, P., & Informatika, T. (2020). DENGAN MODEL KESUKSESAN DELON AND MCLEAN.
  24. 4(2), 149–155.
  25. Sudjiman, Paul Eduard, Sudjiman, L. S. (2018). KOMPUTER DALAM PROSES
  26. PENGAMBILAN KEPUTUSAN Paul Eduard Sudjiman dan Lorina Siregar Sudjiman
  27. COMPUTER BASED MANAGEMENT INFORMATION SYSTEM. Jurnal TeIKa, 8, 55–
  28. 67. https://jurnal.unai.edu/index.php/teika/article/view/2327
  29. Tulodo, B. A. R., & Solichin, A. (2019). Analisis Pengaruh Kualitas Sistem, Kualitas Informasi
  30. dan Perceived Usefulness terhadap Kepuasan Pengguna Aplikasi Care dalam Upaya
  31. Peningkatan Kinerja Karyawan (Studi Kasus PT. Malacca Trust Wuwungan Insurance,
  32. Tbk.). Jurnal Riset Manajemen Sains Indonesia (JRMSI), 10(1), 25–43

License

Copyright (c) 2024 Kajian Ekonomi dan Bisnis

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Articles published in SOLUSI: Jurnal Kajian Ekonomi dan Bisnis are licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0). This license permits others to share and adapt the published work for non-commercial purposes, provided that appropriate credit is given to the author(s) and the journal, a link to the license is provided, any changes made are indicated, and derivative works are distributed under the same license.